1. Customers can return their order within 10 days of the order delivery.
2. All returns must be in unused condition with all original tags and packaging intact.
3. The product amount will be credited back to his/her Gritstones.com wallet/Bank A/c as requested once we have received the products and quality check is done.
4. To schedule a return, please fill in the Return Form which is available in the 'My Orders' section of your Gritstones Account. The Reverse Pick up facility is available on limited pincodes.
5. Note: For replacement, kindly follow the return procedure for the product you want to replace and then let us know the product you require and we will ship the replacement product.
6. All clearance sale products can only be replaced, no returns.
7. No courier charges for return/replacement. However, incase of multiple requests for the same order Rs 80 will be charged per request.