RETURN/ EXCHANGE POLICY

1. Customers can return their order within 10 days of the order delivery.

2. All returns must be in unused condition with all original tags and packaging intact.

3. The product amount will be credited back to customer Gritstones.com Wallet/ Bank A/c as requested once we have received the products and quality check is done.

4.COD Charges charged at time of Order Placement is non Refundable.

5. To schedule a return, please click here Return / Exchange Form

6. All clearance sale products can only be replaced, no returns.

7. No Courier charges for replacement and Store Credits. Rs 100 handling charges will be levied in case of Bank Refund.

8.Incase of wrong Bank Details intimation will be sent for the same. If we didn't receive the reply for the same in 7 days the amount will be transferred to your Gritstones Wallet/Store Credit

9.  Do not accept the package if damaged or tempered'.

10. Please share otp with courier executive only in case of Cancellation of Order.

11. In case of missing product/wrong product received share the unpackaging video within 24 hours of delivery